Print Page | Contact Us | Sign In | Register
351.G1 Building an Effective Customer Service Team
Tell a Friend About This EventTell a Friend
 

351.G1 Building an Effective Customer Service Team

4/9/2020
When: Thursday, April 9, 2020
9:00 AM
Where: Electric Cooperative Training Center
955 Rumble Road
Forsyth, Georgia  31029
United States
Presenter: Debra Ballard - The Ballard Group
Contact: Lauren Dodson
7702706964

« Go to Upcoming Event List  

351.G1 Building an Effective Customer Service Team

 

This session will provide attendees with skills that are essential to building a culture of support among team members in delivering excellent service – internally and externally. Key subject areas covered will include: - The importance of excellent internal service to the utility’s external customers - How to use shared values to build a system of behavior norms - Using a tool to evaluate the team’s current status (strengths and areas for improvement)

 

The tuition for this course is $195 per participant and includes course materials and lunch. Your cooperative will be invoiced upon completion of the course. If you have any additional questions, please contact Lauren Dodson at lauren.dodson@georgiaemc.com.

Our Mission: Provide leadership and unity through advocacy, education and communications.

Georgia Electric Membership Corp. Headquarters
2100 E Exchange Place, Suite 510
Tucker, GA 30084

Front Desk: (770) 270-6950
Toll-Free: (800) 544-4362