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272.G1 Safety and Security Practices for Front Office Employees
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272.G1 Safety and Security Practices for Front Office Employees

When: Wednesday, August 28, 2019
9:00 AM
Where: Electric Cooperative Training Center
955 Rumble Road
Forsyth, Georgia  31029
United States
Presenter: Craig Muchison -- FPC Services
Contact: Lauren Dodson

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352.01 Safety and Security Practices for Front Office Employees


Cooperatives have been long-time fixtures in the communities they operate.  Many of your members are friends and family.  However, the level of comfort you have with so many of your members can’t allow you to become relaxed when it comes to safety and security.  This module will address safety and security practices regarding the following aspects:

·        Cash Handling

·        Sensitive Customer Information

·        Office coverage during lunch/breaks

·        Irate Customers


Suggested Attendees:  Customer/Member Service Reps, Customer Service Supervisors, Safety Coordinators

The tuition for this course is $195 per participant and includes course materials and lunch. Your cooperative will be invoiced upon completion of the course. If you have any additional questions, please contact Lauren Dodson at

Our Mission: Provide leadership and unity through advocacy, education and communications.

Georgia Electric Membership Corp. Headquarters
2100 E Exchange Place, Suite 510
Tucker, GA 30084

Front Desk: (770) 270-6950
Toll-Free: (800) 544-4362