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Details

Customer Service Representative

Title Customer Service Representative
Company Tri-County EMC
Available Date Mar 16, 2018
Expiration Mar 30, 2018
Job Function Customer Service Representative
Job Duration Full Time
Location

Eatonton, GA

Travel Requirements

None

Minimum Education

High School Diploma or equivalent

Minimum Experience

Minimum 5 years of customer service experience

Job Description

Responds to member inquiries regarding billing and service applications

Receives and processes service orders

Processes reports and secures additional information for customer inquiry responses

Serves as a back up to the Cashier in receiving and processing payments on member accounts

Full job description available upon request at hr@tri-countyemc.com

Job Requirements High School Graduate or equivalent Minimum of five years customer service experience which includes heavy public contact. Excellent oral and written communication skills Interpersonal skills to interact with customers and employees Excellent customer relation skills Adequate data entry skills and 10-key calculator skills Personal computer skills Demonstrated ability to successfully balance and complete numerous tasks and job functions simultaneously Ability to proficiently address and resolve customer inquiries; to effectively conduct customer interviews Passing Tri-County EMC’s physical exam Must have a valid Georgia driver’s license with a verifiable safe driving record